Specialist

Admin support for NDIS Providers

You can focus on supporting your clients!

 

Let us deal with the service agreements, claims and invoices, you get HOURS back in your day

You're trying to grow your business, work with contractors, support your clients and take care of your family.

You need to focus your energy where it can have the greatest impact, NOT fiddling with service bookings and Proda!

What if you could team up with someone who doesn’t let the NDIS Portal get them down?

We can help make sure no payment gets missed, without you spending HOURS bashing your head against a keyboard!

Here are some of the ways we can help you:

We can assist with as many or as few of these tasks, as needed.

For example, for one current client we just create and upload the bulk upload once a fortnight. For another, we also invoice for self and plan managed participants, as well as reconciling the payments received in Xero and following up unpaid invoices. We’ve also now taken on the creation of Service Bookings and Service Agreements.

NDIS Claiming

  • Creating Bulk Upload csv files from timesheets or contractor invoices.

  • Uploading csv to portal

  • Individual claims in the portal.

  • Error checking and rectifying for claims to be approved.

  • Client Invoices for self managed & private clients.

  • Invoices to Plan Managers and other Funds

Related services

  • Setting up Service Agreements and ensuring they are completed correctly.

  • Service Bookings in Proda

  • Maintaining client’s NDIS billing information in Practice Management database.

  • Online Forms Creation

  • Document Template Creation

  • Update and format your company Procedure and Policy Manuals

 
 
Nerin and Louise have taken the pressure off, and allowed me to focus on areas that I am strong in
— Brigette @ Create A Sense of Place
 

We are introducing monthly packages based on the level of support and number of contractors. This way you will have a certainty of your admin cost each month, and it won't cost you more just because the portal is on the go slow.

Rates start from $197 per month for the Base Claims Monthly Package. No lock in contracts.

Alternatively, if you don’t think any of these packages quite fit your needs, get in touch and we can work out a customised package.

Here's how we work:

  • We establish a weekly or fortnightly routine to suit your preferred NDIS payment schedule.

  • Message me anytime! I know as a business owner we get ideas in the middle of the night. So shoot through any questions or thoughts through as you think of them and I'll get back to you ASAP on my next working day. (Before we get started we'll establish available working days and your preferred online communication tool. eg. Slack, email, comments within Trello.)

  • Any logins you share with me will be securely managed within Lastpass password manager (AES-256 bit encryption ).

  • We'll document any new processes we come up with while working together, for future reference.

First step??

Let’s see if we’re a good match! If what you’ve read here resonates, and you want to take that first step to making a change, then stay in touch and be the first to find out when we’re taking on new clients.

Sign up to the waiting list below, and in the meantime I’ll be sharing my concrete knowledge base and resources, like the apps I use every day, and the ins an outs of hiring a VA, and more, to get you started.


 

OR..

If you’re not quite ready to outsource, or want to learn more about the different stages of the claiming process we use,

download our free NDIS Claiming Cheat Sheet.